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Top 5 Things Successful Managers Need to Know
Published by Southwest Car Wash Association



Summary
Join us for the SCWA's first live webinar of the year!

This webinar will discuss the top 5 things that help make managers successful.

1. How to manage Labor Costs and balance that against training and development
2. Need to know a variety of skilled trades to solve mechanical/technological problems
3. How to work with a variety of different behaviors to maximize training & coaching teams
4. Know when and how to say "No" and "I'm not sure". Humility is necessary to find success
5. How to communicate with customers without succumbing to an argument or a negative attitude

Presenters
Justin Salisbury, Regional Operations Manager
An industry professional for 5.5 years, Justin currently runs Breeze Thru Car Wash operations in Northern CO and Southern WY. A background in trades including carpentry, HVAC, plumbing, underwater welding and BS in Global Business Management; Justin...More
Jacob Fuqua, Site Manager
A successful car wash manger of 3 years, Jake is currently in charge of Breeze Thru Car Wash in Fort Collins. With experience in sales, plumbing, electrical, customer service, and employee development. Jake works diligently to prepare people for the...More
Originally Published
August 24, 2017

Program Titles and Supporting Materials
This program contains the following components:
  1. Top 5 Things Successful Managers Need to Know - Video
  2. Top 5 Things Successful Managers Need to Know - Paper

How To Attend
Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

Credit
This program has not been submitted for credit in any jurisdiction. Registrants will receive a Certificate of Attendance/Completion that may or may not meet credit requirements in various jurisdictions.

Refund Policy
SeminarWeb and Southwest Car Wash Association programs are non-refundable.

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